Review · UNITED KINGDOM
London City pass: Top attractions, Hop on Hop off & tours
London rewards a well-planned attack. The London City Pass brings together royal palaces, famous museums, family attractions, guided walks, a hop-on hop-off bus, and a Thames cruise in one digital ticket. I like the wide choice of sights and the useful mix of indoor and outdoor activities. I also like the included 24-hour bus and river cruise, which can help you get your bearings without paying separately for sightseeing rides.
The main catch is flexibility. Several attractions require advance time slots, and changing a booking may not be possible once it is confirmed. You also need to pay separately for public transport, so this pass works best when you plan your major visits before arriving.
Key points at a glance

- More than 18 London attractions: Royal palaces, the Tower of London, Madame Tussauds, London Zoo, SEA LIFE, Shrek’s Adventure, the London Dungeon, and more.
- A 24-hour bus and Thames cruise: Use both as sightseeing rides, not just transport.
- Strong family appeal: Shrek’s Adventure, SEA LIFE, London Zoo, Madame Tussauds, and the London Dungeon cover several age groups.
- Several timed experiences: Up at The O2, the Harry Potter Tour, guided walks, and some attractions may need advance booking.
- The London Eye is optional: It is not part of the standard pass unless you book the extra ticket.
- Best value comes from a full schedule: At $146.69 per person, you need to use several high-priced attractions to beat individual admission costs.
What the London City Pass includes

The London City Pass is a sightseeing package valid for one to five days. It gives you entry to more than 18 attractions and tours, with access handled through a digital pass and booking app from Turbopass.
The attraction list is unusually broad. You can spend a morning at a royal palace, take a guided tour in the afternoon, and finish with an entertainment venue or river cruise. That range is useful in London, where weather, opening hours, and energy levels can change your plans quickly.
The pass includes:
- Tower of London
- Hampton Court Palace
- Kensington Palace
- Madame Tussauds London
- SEA LIFE London
- London Zoo
- Shrek’s Adventure! London
- The London Dungeon
- Up at The O2
- Harry Potter Tour London
- City walking tour with the Changing of the Guard at Buckingham Palace
- Guided bike tour
- National Gallery guided tour
- Two hours of bike rental
- 24-hour hop-on hop-off bus tour with audio commentary
- 24-hour Thames River Cruise
The London Eye is an optional extra. Do not assume it comes with the regular pass.
That list looks generous, but it is not a promise that you can fit everything into a single day. London is spread out, and several attractions take a substantial part of the day. The pass rewards selection, not frantic box-ticking.
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Royal London at the Tower, Kensington, and Hampton Court
The Tower of London is one of the strongest inclusions. It gives the pass a serious historical anchor, with royal stories, fortress walls, and the Crown Jewels forming the heart of the visit. Allow enough time to appreciate it rather than treating it as a quick photo stop.
Kensington Palace offers a different royal experience. It is closer to central London and works well alongside nearby sightseeing. The palace is a practical choice for a shorter visit, especially if you want to combine royal rooms with a bus ride or another central attraction.
Hampton Court Palace requires more planning. It is outside central London, so it does not pair as easily with several other pass attractions on the same day. The pass includes entry, but it does not include your public transport ticket. You need to account for the extra time and separate travel cost before counting Hampton Court as a bargain.
I would reserve Hampton Court for a day built around the palace itself. Trying to combine it with the Tower, Madame Tussauds, or Up at The O2 could leave you spending more time in transit than inside the attractions.
Family attractions from SEA LIFE to Shrek’s Adventure

The family-focused attractions give this pass much of its appeal. SEA LIFE London offers an indoor option when the weather turns wet, while London Zoo gives you a larger outdoor visit. Both can help balance a schedule packed with palaces and guided walks.
Shrek’s Adventure! London is a theatrical attraction aimed at families and fans of the film series. It is a different sort of stop from a palace or museum, so it adds variety rather than historical depth. I would choose it because your group enjoys interactive entertainment, not because you expect a traditional sightseeing visit.
Madame Tussauds is another high-interest choice. Its celebrity figures and themed rooms make it easy to enjoy without a guide, though the attraction can take a meaningful amount of time. It is one of the places where advance booking matters, so check the pass app before building your day around it.
The London Dungeon supplies the darker side of the package. Expect a theatrical presentation of London’s grim past rather than a quiet museum visit. It suits older children, teenagers, and adults who enjoy dramatic effects. It may not suit young children or anyone who dislikes frightening entertainment.
Harry Potter, bicycles, and guided city walks
The included Harry Potter Tour is a useful addition for fans of the books and films. It is a guided walking experience, so you should treat it as a scheduled activity rather than something you can casually fit between attractions. The exact meeting details and available times should be checked through the pass app.
The Buckingham Palace walking tour focuses on the Changing of the Guard. This is a good way to add ceremony and royal tradition without paying for another palace interior. It also gives your day a fixed structure, which can be helpful when the city feels too large to organize.
A National Gallery guided tour is included as well. For someone who does not know where to begin with the collection, a guided visit can make the museum feel far less overwhelming. Since the information provided does not specify the guide, route, or duration, check the booking details before relying on it as the centerpiece of your day.
The guided bike tour and two hours of bike rental offer a more active way to see London. These are separate inclusions, so read the instructions carefully before assuming the rental is part of the guided ride. Bike activities depend heavily on weather, energy, and comfort in city traffic. They are best placed on a day when you are not also trying to cover several major indoor attractions.
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Up at The O2 and the London Eye choice

Up at The O2 is one of the more unusual options in the pass. Instead of viewing London from a tower, you go up and over the roof of the O2 venue. It is an active experience, not simply an observation deck, so check the required booking information and allow enough time for the scheduled visit.
This attraction is also a good example of why the pass needs advance planning. A missed time slot can disrupt the rest of your day, and availability may vary. Do not leave it until the last afternoon of a short pass.
The London Eye is not included in the regular package. You can add it as an optional bookable experience if the view is important to you. If you are choosing between the Eye and Up at The O2, remember that they offer different kinds of visits: one is a classic panoramic ride, while the other is a guided rooftop adventure.
Using the hop-on hop-off bus and Thames cruise

The 24-hour hop-on hop-off bus is most useful early in your visit. I would use it to see how the major parts of London connect, listen to the audio guide, and decide which areas deserve more time. It can also save your legs after a long palace visit.
Do not confuse the bus with a public transport pass. Public transportation is not included, so you need a separate ticket for ordinary journeys on the Underground, buses, and other city services.
The 24-hour Thames River Cruise gives you a second view of London. From the river, familiar landmarks appear in a different order and at a slower pace. It is a pleasant way to rest while still sightseeing, and it works well after several hours on foot.
Use both included rides as experiences. If you only use the bus to move between attractions, you may not get the full value. The river cruise is also not a replacement for all your daily transport, so keep your travel plan realistic.
How much value do you really get for $146.69?
At $146.69 per person, the pass is not automatically a bargain. Its value depends on the number of included attractions you use and the cost of the individual tickets you would otherwise buy.
The pass can make financial sense if you combine several expensive admissions with one or both of the 24-hour sightseeing rides. A possible strong-value day might include the Tower of London, a guided activity, and the Thames cruise. A second day could combine Madame Tussauds, the London Dungeon, and the hop-on hop-off bus.
The one-day version is the hardest to use well. London distances, timed entries, and meal breaks make it unrealistic to expect a full sweep of the attractions. A two-to-five-day pass gives you more room to use the royal sites, family attractions, and guided experiences without turning every hour into a deadline.
The advertised savings of up to 60 percent are possible only if you choose enough included attractions. That figure should not be treated as a guaranteed saving for every buyer. If you mainly want one palace, one museum, and a casual bus ride, buying individual tickets may be simpler.
I would make a short list before purchasing:
- Which three attractions matter most to you?
- Can you fit two or three paid visits into each valid day?
- Are you willing to reserve fixed time slots?
- Do you already have a separate plan for public transport?
- Is the optional London Eye important enough to pay for separately?
Your answers will tell you more than the headline saving.
The digital pass needs careful handling
You receive the digital City Pass by email within 12 hours after booking. The email includes a link to the Turbopass digital pass and booking app. This is separate from the GetYourGuide voucher or app, so check both places.
Before your first sightseeing day, open the Turbopass link and read the entry instructions for every attraction you care about. Some activities need reservations, and the booking process is not identical for every venue.
This is the biggest practical weakness of the package. You cannot treat the pass as a completely spontaneous ticket. Once you select a time slot, changing the date may not be possible, and a missed booking can mean losing that attraction.
Keep your smartphone charged, and carry your passport or ID card. The pass is digital, so a dead phone can turn a simple entry into a needless problem. Save the key email and booking information where you can reach it quickly.
The experience is wheelchair accessible, but the pass covers many different venues and activities. Accessibility details can differ from one attraction to another, so check the individual instructions before reserving a particular tour or ride.
A sensible way to plan two or three days
For a two-day pass, I would focus on central sights and use the transport inclusions strategically. Put the Tower of London and Thames cruise on one day, then use the bus to connect with another central attraction if timing allows.
On the second day, choose two or three from Madame Tussauds, the London Dungeon, SEA LIFE, Shrek’s Adventure, Kensington Palace, or the National Gallery guided tour. Do not try to do all of them. Pick attractions that match your group rather than chasing a numerical total.
With three or more days, add Hampton Court Palace, Up at The O2, London Zoo, the Harry Potter Tour, and the bike activities. These options spread across different parts of the city and deserve their own time.
A five-day pass gives you the best chance to use the full range. Even then, fixed reservations matter. I would book the hardest-to-replace activities first, then fit flexible sightseeing around them.
Who should buy the London City Pass?
I think this pass suits a first visit with a busy sightseeing plan. Families can mix animals, film characters, wax figures, and theatrical attractions. Adults interested in royal sites, guided walks, and city views can build a strong schedule as well.
It also suits anyone who likes having major admissions organized before arriving. The digital format means you do not need to buy a separate ticket at every attraction, and the bus and river cruise add useful structure to a large city.
I would be cautious if you prefer to decide each morning. The time-slot system reduces spontaneity, and some attractions may not be available when you want them. It is also a weak choice if you plan to use only one or two included sights.
Book at least 24 hours before the first activity if you need the cancellation option, since cancellation is available up to 24 hours in advance for a full refund. You can also reserve now and pay later, which helps if your dates are not fully settled.
Should you book it?
Book the London City Pass if you want several major attractions, are comfortable planning ahead, and can use at least two substantial inclusions per day. The Tower of London, Hampton Court Palace, Madame Tussauds, the London Dungeon, Up at The O2, and the guided tours give the pass real range.
Skip it if your London style is slow and spontaneous, or if your main goal is ordinary public transport. The pass does not cover that, and fixed bookings can feel restrictive.
My practical verdict is positive but conditional: choose the longest validity that matches your plans, reserve key time slots immediately, and count public transport separately. Used with a clear schedule, it can save money and simplify a packed London visit. Used casually, it can become an expensive digital ticket you never fully use.
FAQ
How long is the London City Pass valid?
You can choose a pass valid for one to five days. Check the selected option and available starting times when booking.
Is the London Eye included?
No. The London Eye is an optional bookable addition and is not part of the standard included attractions.
Does the pass include public transportation?
No. Public transportation tickets are not included. The pass does include a 24-hour hop-on hop-off bus tour and a 24-hour Thames River Cruise.
How do I receive the digital pass?
You receive a digital City Pass by email within 12 hours after booking. The Turbopass email and booking app are separate from the GetYourGuide voucher or app.
Do I need to reserve attraction time slots?
Some attractions require advance reservations. Check the instructions in the Turbopass booking app and reserve the activities that require a time slot.
Can I cancel the booking?
Yes. You can cancel up to 24 hours in advance for a full refund. The pass also offers a reserve-now, pay-later option.
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