Review · ENGLAND
TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks
London rewards a high seat. This package combines a 24-hour hop-on hop-off pass with a one-way Thames cruise and up to three walking tours, giving you several ways to see central London without planning every connection yourself. I like the broad stop list and the chance to use the ticket within 12 months of purchase.
I also like the river cruise, which gives you a different view of London’s bridges and waterfront. The main caution is reliability: buses can arrive late, stop for long breaks, or finish earlier than expected, so careful timing matters if you want to fit in the cruise and several stops.
Key points to know before you book

- 36 listed stops: The main route links Marble Arch, Trafalgar Square, Big Ben, St. Paul’s Cathedral, the Tower of London, Buckingham Palace, and more.
- Two useful bus circuits: The Landmarks Tour covers central London, while the Park and Palace Tour reaches Knightsbridge, the museums, Kensington, Notting Hill, and Paddington.
- One-way Thames cruise included: Board at Tower Millennium Pier or Westminster Millennium Pier and use the cruise as a sightseeing link between major sights.
- Up to three walking tours: These are included from the three available options, though the supplied details do not name the walks.
- Night tour option: The London Lights Night Tour runs between York Road and Haymarket, giving you a short evening look at central London.
- Service can be uneven: Some buses and staff are helpful, but delays, unclear stop information, and long waits have caused frustration.
What you get for $49.37

At $49.37 per person, this is not simply a bus ride. You receive unlimited hop-on hop-off use for one day, a one-way Thames cruise, access to up to three walking tours, and the option to use the ticket at any time within 12 months of purchase.
That price can work well if you use several parts of the package. A full bus loop helps you get your bearings, the cruise replaces part of a cross-city journey, and a walking tour adds street-level detail that a recorded bus commentary cannot provide.
The value drops if you only ride for an hour or two. It also drops if delays cause you to miss the river boat. Attraction admission is not included, so you still pay separately for places such as the Tower of London, St. Paul’s Cathedral, or the London Eye.
The strongest use of this pass is a first day in London. Ride enough of the Landmarks Tour to understand the city’s layout, get off at two or three places that interest you, then use the cruise as your change of scenery. If the buses are running well, you can cover a lot without spending the day underground.
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Marble Arch to Big Ben on the Landmarks Tour

The main route begins at Marble Arch on Park Lane, near Speakers’ Corner. This is a practical starting point beside Hyde Park, though the exact stop can be easy to miss because it is near the park edge rather than at a major attraction entrance.
From Marble Arch, the bus continues to Piccadilly Circus. This is one of London’s best places to get off for a quick look at the bright signs, theaters, and busy streets around Piccadilly and Soho. It is also a good place to join a walking tour if one of the included options begins nearby.
Trafalgar Square comes next. Nelson’s Column, the National Gallery, and the broad square make this one of the most useful stops for a short walk. You can also continue toward Whitehall, where Craig’s Court offers access to government buildings, Horse Guards, and the route toward Westminster.
The Big Ben stop is at Westminster Pier near Victoria Embankment. This is a major transfer point, with Parliament, Westminster Abbey, the river, and the bridge to the London Eye all close by. You can get off here for photographs, but allow time to cross the area on foot because crowds and traffic can slow you down.
The London Eye stop is on the south side of Westminster Bridge. It is convenient for the wheel, the riverfront, and the South Bank, but remember that the bus ticket does not include entry to the London Eye.
York Road to the Tower of London

York Road and Aldwych extend the central route toward the eastern side of the city. Aldwych is useful for the Strand, Somerset House, Covent Garden, and nearby theaters, although the stop description places it near the Waldorf Hotel and Catherine Street rather than directly at every attraction.
St. Paul’s Cathedral is one of the route’s most important stops. The bus drops you near Ludgate Hill, with the cathedral and the City of London close at hand. Entrance is not included, so use this stop either for exterior views or as a starting point for a separate cathedral visit.
The Monument to the Great Fire of London is near Pudding Lane. This stop puts you in the oldest commercial part of the City, close to the river and several historic streets. Tooley Street follows, with access toward the south bank and London Bridge area.
The Tower of London stop is the natural highlight of the eastern route. You can get off for the fortress, the river, and Tower Bridge, but set aside a large part of the day if you intend to enter the Tower. The bus pass gets you there, not through the ticket gates.
This section of the route is especially useful because it connects places that are spread across central London. The weakness is timing. A long pause at one stop or a slow bus can eat into the afternoon, and you may not have enough time for both the Tower and the river cruise unless you plan the order carefully.
Using Westminster and the river cruise together
The cruise departs from either Tower Millennium Pier or Westminster Millennium Pier. It is one-way, so treat it as part sightseeing and part transport rather than a return boat trip.
A smart plan is to visit the Tower area first, then board at Tower Millennium Pier and ride toward Westminster. That carries you past the central riverfront and leaves you near Big Ben, Parliament, and the London Eye. The reverse direction works too, especially if you begin at Westminster and plan to finish near the Tower.
Do not leave the cruise until the final possible departure. One complaint about this package involved a slow bus circuit that caused a missed Thames sailing. The lesson is simple: build in a generous buffer. If the cruise is important to you, reach the pier well before the last departure shown for that day.
The river view changes the way you understand London. From the bus, you see streets, shops, parks, and traffic. From the water, the city opens around the bridges and embankments. That contrast is the best reason to include the cruise instead of spending the whole day on the upper deck.
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Buckingham Palace, Knightsbridge, and Kensington
The route also includes Westminster Pier, Temple, the London Eye westbound, Lambeth Palace, Parliament Square, Tothill Street, and Buckingham Palace. These stops cover the ceremonial heart of London.
Buckingham Gate and Buckingham Palace Road are useful for reaching the palace area. Queen Elizabeth Gate provides another point near the park and palace approaches. If you get off here, you can walk around the palace frontage and nearby green spaces, but the bus does not include any palace admission.
The Park and Palace Tour begins again at Marble Arch and follows Park Lane. It then runs through Knightsbridge, Harrods, the Victoria and Albert Museum, Gloucester Road, Kensington High Street, Notting Hill Gate, the Diana Memorial Gardens, Lancaster Gate, Gloucester Terrace, Praed Street, and Baker Street.
This is a different side of London from the City route. Harrods and Knightsbridge give you luxury shopping, while the Victoria and Albert Museum offers a serious cultural stop. Kensington High Street and Notting Hill Gate are useful for combining the bus ride with an independent walk.
The route reaches the Diana Memorial Gardens and then continues toward Lancaster Gate and Paddington. Baker Street is a practical final stop for the area around Regent’s Park and the Sherlock Holmes Museum, though the pass does not include museum entry.
The Park and Palace circuit is attractive on paper, but it needs more patience. It is described as an hour-long route, yet one account reported spending more than two and a half hours on it because of extended stops and a driver change. I would not schedule a timed museum admission immediately after boarding this circuit.
The London Lights Night Tour
The evening route links York Road and Haymarket. It is much shorter than the daytime circuits, but it can add a pleasant final look at central London after the main sightseeing day.
Haymarket places you near Piccadilly Circus, theaters, and Trafalgar Square. York Road provides access to the South Bank area. The route is useful if you want to remain on board after sunset instead of planning another walk.
Keep your expectations modest. The included information identifies the stops, but it does not provide a detailed night-tour schedule or commentary description. Check the current departure time before relying on it as your only evening transport.
Walking tours add street-level context

Up to three walking tours are included from three available options. The names and exact meeting points are not provided in the supplied details, so you should confirm those before setting your day around them.
This part of the package can make the biggest difference for you. A bus shows the grand outline of London, while walking lets you notice lanes, courtyards, facades, and small details that pass too quickly from the road.
Do not try to force all three walks into one crowded day. Combine one walking tour with the bus in the morning, use the river cruise in the afternoon, and save another walk for later if the schedule allows. You will get more from the experience by walking at a sensible pace than by collecting checkmarks.
Audio, staff, and comfort

The buses are described as comfortable, and ear buds are provided for recorded highlights as you pass the sights. That is useful when you want basic context without joining a live group.
The quality of the commentary and assistance can vary. One bus had a faulty audio system, but a live guide stepped in and provided a good alternative. Staff were also present at many stops to help with directions, which can be valuable in a city where several sightseeing companies use similar-looking pickup points.
There have also been problems with unclear stop information. One person could not locate the starting point and felt that no map or clear guidance had been provided. Another account described a stop where the bus did not arrive until 9:30 in the morning, despite an 8:00 start attempt.
For that reason, I would download or save the route details before leaving your hotel. Keep the stop names handy, and ask the staff at a stop to confirm the direction before boarding. Some buses are westbound or eastbound, and a wrong-side boarding can cost you a chunk of the day.
Timing problems you should plan around
The listed operating hours show 8:00 AM to 6:00 PM on Tuesday, but service can finish earlier at certain stops. One account noted that Marble Arch had no buses available by 5:30 PM, even though the general end time was 6:00 PM.
That matters because a 24-hour ticket does not mean buses run through the night. The London Lights Night Tour is a separate evening option with its own schedule, and the daytime routes may stop before you expect.
Some drivers are friendly and careful. Others have been criticized for taking long breaks, changing buses without clear explanations, or arguing about wait times. This is not a reason to reject the package automatically, but it is a reason to keep your plans flexible.
I would avoid booking a timed attraction, dinner, or final cruise departure immediately after a bus ride. If you have an important appointment, use the Underground or a taxi instead of depending on a sightseeing bus.
Who will get the most from this pass
This tour suits you if you are visiting London for the first time, want a broad overview, or prefer not to work out every central connection yourself. It is also helpful for anyone who likes mixing transport with short walks and a boat ride.
Families may appreciate the easy access to major landmarks, though the need to wait for buses can test young children. The package also suits older visitors who want to see a lot without walking between every district, provided they are comfortable with possible delays.
It is less suitable if you need precise timing or want a fully guided experience. You may also prefer another option if your main goal is to visit one or two attractions in depth. The pass does not include entry fees, and the bus is not a shortcut through London traffic.
Cancellation and practical booking notes
You can cancel for a full refund up to 24 hours before the experience start time. Cancellations or changes made within 24 hours are not accepted for a refund, and poor weather may lead to a rescheduled date or full refund.
Confirmation is provided at booking. Service animals are allowed, the experience is near public transport, and most people can participate. The listed language is English.
The overall public rating is 3.2 from 87 ratings, which fits the mixed picture: the route coverage, clean buses, friendly staff, cruise, and recorded commentary can work well, but weak communication and uneven bus timing can spoil the day.
Should you book TopView London?
Book it if you want a broad first look at London and will use the cruise, walking tours, and several bus stops. At $49.37, it can be fair value when you treat it as a flexible sightseeing package rather than guaranteed point-to-point transport.
I would book with a plan, not with a packed schedule. Start early, confirm the stop and direction, use the Tower and Westminster piers strategically, and protect the cruise with extra time. If dependable departures matter more than convenience, compare other sightseeing operators before paying.
FAQ
How long is the TopView London tour?
The package is designed for approximately one day and includes 24-hour hop-on hop-off access.
What attractions are included on the bus routes?
The stops include Big Ben, Parliament, the London Eye, Buckingham Palace, St. Paul’s Cathedral, the Tower of London, Trafalgar Square, Piccadilly Circus, Marble Arch, Harrods, the Victoria and Albert Museum, Kensington, Notting Hill, and Baker Street.
Is the Thames River Cruise included?
Yes. A one-way Thames cruise is included, with boarding available at Tower Millennium Pier or Westminster Millennium Pier.
Are attraction entrance tickets included?
No. Entry to attractions such as the Tower of London, St. Paul’s Cathedral, and the London Eye is not included.
How many walking tours can I take?
You can join up to three walking tours from the three available options.
Is there an evening bus tour?
Yes. The London Lights Night Tour runs between York Road and Haymarket, subject to its operating schedule.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours before the start are not refundable.
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