Review · UNITED STATES
New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour
New York packs plenty into one ticket. This bundle combines Madame Tussauds in Times Square with a 24-hour Big Bus pass, giving you both indoor pop culture fun and an easy way to see major sights above street level. I like the mix: you can pose with Lady Gaga, Audrey Hepburn, and Marvel heroes, then ride past the Empire State Building, Wall Street, and the Brooklyn Bridge.
I also like the freedom to shape the day around your interests. The bus follows a 90-minute Downtown Loop with 13 stops, and buses are scheduled every 10 to 15 minutes. The main drawback is time: Madame Tussauds covers five floors and 85,000 square feet, while the bus route includes many tempting stops, so fitting everything into one day takes some planning.
Key points to know before you book

- Madame Tussauds fills five floors in Times Square: Expect wax figures from music, film, sports, politics, television, and fashion, along with staged sets for photos.
- The bundle includes the Marvel Superheroes 4D Experience: This is part of general admission, adding a short cinematic attraction to the figure displays.
- The Big Bus Downtown Loop lasts 90 minutes: You can remain aboard for a city overview or hop off at 13 stops to explore on foot.
- Buses arrive every 10 to 15 minutes: That makes short visits to places such as Battery Park, Chinatown, or Wall Street practical.
- The ticket is valid for one day from activation: Your Madame Tussauds visit and bus use need to fit within that active day.
- The bundle saves 10 percent off separate retail pricing: At $99 per person, the value is strongest if you plan to use the bus for several stops rather than simply ride once.
Two very different New York experiences in one day

This package works because the two attractions answer different travel needs. Madame Tussauds gives you a controlled, weather-proof visit in the heart of Times Square. Big Bus gives you a broad first look at Manhattan without asking you to navigate every subway line or pay for several short rides.
I would treat it as a sightseeing framework, not a tightly guided tour. You choose how long to spend with the figures, when to board the bus, and which stops deserve a closer look. The driver speaks English, while recorded commentary is available in English, Spanish, French, German, Portuguese, and Italian.
The price is $99 per person, with a stated 10 percent saving compared with buying the activities separately at retail. That is fair value if you use both parts properly. If you only visit Madame Tussauds and take a complete bus circuit without getting off, the savings are less meaningful. If you hop off several times, the bus becomes a useful piece of transportation as well as a sightseeing ride.
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Meeting the stars at Madame Tussauds

Madame Tussauds occupies five floors and 85,000 square feet near Times Square. That size matters. This is not a small gallery that you can race through in half an hour. You get a series of themed rooms and staged scenes designed for photographs and playful interaction.
The celebrity collection covers a wide range. You can pose with Lady Gaga, Whitney Houston, Lionel Messi, Audrey Hepburn, and members of the Kardashian family. The appeal is simple and direct: instead of quietly looking at art behind a barrier, you step into photo-friendly scenes and stand beside familiar public figures.
For music fans, the figures offer easy picture opportunities with performers from different eras. Sports fans get a similar chance with Lionel Messi. Film and television fans can focus on the Hollywood displays, while political history appears through settings such as the Oval Office.
You should expect a polished attraction built around visual moments rather than a traditional museum visit. The figures are the stars, but the sets matter just as much. A good pose often requires a little patience, especially when several people want the same photo.
Broadway, television, fashion, and Marvel sets

The attraction becomes more playful when you leave the standard figure displays. You can step into Broadway-themed sets, sit beside Jimmy Fallon on The Tonight Show, and walk a runway connected with New York Fashion Week.
These scenes give you something to do instead of simply moving from one wax figure to the next. If you enjoy taking photos, the staged settings are likely to be the strongest part of the visit. They also make the museum a good choice for families and mixed-age groups, since people can participate at their own pace.
The Marvel Superheroes 4D Experience is included. The supplied details do not specify the film length or seating arrangement, so I would think of it as an added attraction rather than plan the day around it. Marvel fans should value the chance to join that world, while anyone mainly interested in musicians or classic actors can treat it as an optional bonus.
The same applies to the Glow Gala runway. It is a fun fashion-themed photo stop, but its value depends on how much you enjoy posing and social media-style pictures. If you prefer quiet galleries, Madame Tussauds may feel more theatrical than cultural.
Starting with the Big Bus Downtown Loop

The Big Bus route gives you a useful introduction to central and lower Manhattan. The full Downtown Loop takes about 90 minutes, assuming you stay aboard, and the open-top double-decker design gives you broad views that are hard to get from a car.
I recommend riding part of the route early in your day if you want to understand how the neighborhoods fit together. You can also use the complete circuit as a simple orientation ride before choosing your stops. The digital commentary adds background in several languages, so you are not left guessing what you are looking at.
The bus is not a private guide. Traffic can affect the pace, and the open upper deck is exposed to the weather. Still, the elevated seating gives you a clear view of streets, buildings, and landmarks while someone else handles the driving.
The route has 13 unique stops and buses arrive every 10 to 15 minutes. That frequency gives you room to make short visits without losing the whole afternoon. You should still allow extra time, since city traffic can make any scheduled interval less exact than it looks on paper.
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Times Square and the Empire State Building

Madame Tussauds sits in Times Square, so this bundle puts you in one of Manhattan’s busiest visitor areas from the start. Times Square is bright, crowded, and full of large signs. It can feel overwhelming, but it also makes a convenient base for a major indoor attraction.
The Empire State Building is one of the headline sights along the bus route. The pass does not include entry to the observation deck, so think of this as a way to see and photograph the building from the street, not a ticket to the top.
That distinction matters when you compare the package with a full attraction pass. This bundle covers Madame Tussauds, Marvel 4D, and the bus. It does not include admission to the Empire State Building, the Statue of Liberty, or One World Trade Center.
Lower Manhattan: Wall Street, the Bull, and Battery Park
The southern part of the loop is where the bus becomes especially useful. You can get off near Wall Street, walk through the Financial District, and see the Charging Bull before continuing toward Battery Park.
Wall Street offers a very different setting from Times Square. The visual mood changes from entertainment signs to office towers and historic streets. Battery Park gives you a closer look toward New York Harbor and the Statue of Liberty.
The Statue of Liberty is included as a sight along the route, not as a boat ride or island visit. If you want to go to the statue, you need a separate ticket and a separate time plan. The bus is still useful for seeing it from the city side and for placing the harbor within your wider New York route.
This portion is a good reason to use the hop-on hop-off feature. You can get off, take a walk, and rejoin the route later instead of paying for another ride to return to Midtown.
The 9/11 Memorial and One World Trade Center

The route also brings you near the 9/11 Memorial and One World Trade Center. These are important stops for a different reason than the celebrity museum. The memorial calls for a slower, more respectful visit, and you may want to allow more time here than at a quick photo stop.
The package provides access to the area through the bus, but it does not list entry to a museum or observation deck. The 9/11 Memorial itself is part of the sightseeing route, while paid attractions at the site would require separate arrangements.
One World Trade Center is another landmark you can see from the route. Its presence helps you understand the scale of Lower Manhattan, especially when viewed from the open upper deck. I would avoid trying to pair every nearby attraction with the bus on the same day. Choose the places that matter most to you.
SoHo, Little Italy, Chinatown, and the Brooklyn Bridge
The loop includes several neighborhoods that show different sides of the city. SoHo is known for its architecture and shops, while Little Italy and Chinatown offer distinct food, storefront, and street scenes. The package does not include meals, so any restaurant visit is on your own budget and schedule.
The Brooklyn Bridge is another major sight along the route. The bus lets you see it without committing to the full walk across. If walking the bridge is a priority, check your timing carefully before hopping off, since the bus ticket remains valid for one day only from first activation.
These stops are best handled selectively. You could spend a long time wandering Chinatown alone, so do not expect to explore every neighborhood in detail and still make a generous Madame Tussauds visit. The package gives you access to many areas, but it cannot create extra hours in the day.
How to organize the one-day ticket

Your ticket becomes valid from first activation, so the order of your day matters. You can activate through the Big Bus app by adding your booking reference, opening the ticket, and pressing Activate on the day you travel. You can then show the active ticket to the driver at any stop.
You can also redeem the voucher with Big Bus staff at 7th Avenue and West 48th Street, outside M&M’s World, or with a driver at any stop. One important rule is easy to miss: you must redeem the voucher with Big Bus staff before visiting Madame Tussauds.
I would begin by sorting out the Big Bus voucher, then visit Madame Tussauds while you are already in Times Square. Afterward, use the bus for lower Manhattan. This order reduces the risk of reaching the museum before the voucher has been handled.
The Big Bus app provides route information and live bus tracking. Use it to check the next bus rather than guessing at a stop. Since the ticket is only valid for one day, avoid activating it long before you are ready to sightsee.
Who will get the most from this bundle
I think this package suits a first-time New York visit, especially if you want famous sights without building a complicated transport plan. It also fits families, pop culture fans, and anyone who likes taking photos in theatrical settings.
The combination worked well for Sherry, who used the bus to avoid paying for multiple rides and got off at several locations. That is the clearest value lesson here: use the bus as transportation between walks, not only as a single sightseeing loop.
I would be more cautious if your main goals are museum collections, in-depth neighborhood walks, or visits inside the Statue of Liberty and Empire State Building. Those activities are not included. The bundle is broad and flexible, but it is not a substitute for focused attraction tickets.
The average rating is 4.2 from five ratings, with positive comments describing the experience as easy to adjust to personal interests. One short review from Germany called it a smooth experience, and another described Madame Tussauds as offering more to see than expected. Those points match the package’s strongest qualities: convenience, variety, and the ability to set your own pace.
Practical details that affect your choice
The activity is wheelchair accessible. Hotel pickup and drop-off are not included, so you need to reach Times Square or one of the bus stops yourself.
Cancellation is free up to 24 hours before the activity for a full refund, and you can reserve now while paying later. That gives you some flexibility when your New York plans are still changing.
The digital commentary is available in English, Spanish, French, German, Portuguese, and Italian. The driver language is English. Skip-the-ticket-line access is included, but you still need to follow the voucher redemption rule before entering Madame Tussauds.
Should you book it?
Book this bundle if you want a flexible day that combines celebrity photos with a practical overview of Manhattan. At $99, it offers good value when you visit Madame Tussauds and hop off several times around Lower Manhattan, especially if you would otherwise pay for multiple short rides.
Skip it if you already have a carefully planned itinerary or want admission to the Statue of Liberty, Empire State Building, or One World Trade Center. For the right visitor, though, this is a sensible first-day package: indoor entertainment in Times Square, landmark views from an open-top bus, and enough freedom to make the route your own.
FAQ
How much does the experience cost?
The listed price is $99 per person.
How long is the ticket valid?
The Big Bus ticket is valid for one day from the time you first activate it.
What is included at Madame Tussauds?
General admission to Madame Tussauds and the Marvel Superheroes 4D Experience are included.
Is the Big Bus ticket unlimited?
Yes. The package includes a 24-hour Big Bus hop-on hop-off ticket for the Downtown Loop.
How long is the complete Downtown Loop?
The full Downtown Loop takes about 90 minutes.
How many stops does the Downtown Loop have?
The route includes 13 unique stops.
How often do the buses arrive?
Buses are scheduled to arrive every 10 to 15 minutes.
Which languages are available for the audio commentary?
Digital commentary is available in English, Spanish, French, German, Portuguese, and Italian.
Where can I activate the ticket?
You can activate it in the Big Bus app, redeem it with staff at 7th Avenue and West 48th Street outside M&M’s World, or redeem it with a driver at any stop.
Can I visit Madame Tussauds before redeeming the voucher?
No. The voucher must be redeemed with Big Bus staff before you visit Madame Tussauds.
Is hotel pickup included?
No. Hotel pickup and drop-off are not included.
Is the activity wheelchair accessible?
Yes. The activity is listed as wheelchair accessible.
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