Review · UNITED STATES
New York: luggage Storage close to 42 St-Port Authority Bus
New York is easier without the suitcase. This simple luggage-storage service near 42nd Street and the Port Authority Bus Terminal gives you a practical place to leave your bags while you spend the day in Manhattan. For $9 per person, you can store luggage of any size, collect it during opening hours, and keep your sightseeing plans free from wheels, straps, and crowded subway stairs.
I like the no size restrictions, which removes a common worry for anyone carrying a large suitcase, backpack, or several bags. I also like that every bag includes insurance and access to 24/7 customer support, useful safeguards for a service built around trust.
The main consideration is that the exact drop-off point is sent separately after booking. It will be at 685 8th Avenue or very close by, but you should check your email before walking over. The basic idea is easy, though the final location details are not all visible at the time of purchase.
Key points at a glance

- 685 8th Avenue starting point: The stated meeting address is close to the 42nd Street and Port Authority area, a useful base for exploring Midtown.
- Any-size storage: No size restrictions are listed, so you are not limited to a small carry-on or daypack.
- $9 per person: The booking counts bags by the number of adults selected, so one adult means one bag unless you adjust the adult count.
- Friendly gift-shop setting: The drop-off may be handled at a gift shop, described as friendly and welcoming.
- Flexible same-day pickup: Leave and collect your luggage during the location’s opening hours.
- Protection and support included: Each bag is insured, and customer support is available around the clock.
Why this location helps on a New York day

The Port Authority Bus Terminal is one of the most useful arrival points in Midtown Manhattan. If you are coming into New York by bus, leaving your luggage nearby can save you from hauling it through the terminal and onto the subway before your day even starts.
The address provided for the starting point is 685 8th Avenue. After booking, you receive a separate email with the precise drop-off location, usually within about five minutes. The actual reception may be at the stated address or very close to it, so keep that message handy.
This is especially useful for a few common travel situations:
- You arrive before your hotel room is ready.
- You have checked out but your evening bus or train is later.
- You want several hours in Midtown without carrying a suitcase.
- You are transferring through the Port Authority and have time to see the city.
- You are carrying a large bag that is awkward on public transport.
The location is not presented as a sightseeing stop in itself. Its value is practical. You drop your bags, regain the use of both hands, and spend the rest of the day in New York without making luggage part of every decision.
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Drop-off at 685 8th Avenue

The process is meant to be quick. Once you arrive, show your passport, ID card, or booking confirmation to the staff member at reception. The most important item is the Stasher confirmation email with your booking code.
You can also ask the staff to find the booking under your full name. The provider advises checking your inbox immediately after booking because the confirmation should arrive instantly or within ten minutes. If it does not appear, contact Stasher through its support email or online chat before heading to the location.
The drop-off setting may be a gift shop. That detail matters because you should not expect a large warehouse, staffed transport depot, or formal luggage office. You may simply walk into a retail reception area and hand over your bag. The short review phrase describing the gift shop as very nice suggests a friendly handoff, but you should still arrive with your confirmation ready.
I would take a quick look at the bag before leaving it. Make sure pockets are closed, valuables are with you, and you know how many pieces you are storing. The service includes insurance, but good packing habits remain sensible.
Leave your luggage and use the city freely

After check-in, the day is yours. The planned middle portion of the experience is simply free time in New York. There is no guided route, fixed sightseeing schedule, or required activity after the bags are accepted.
That freedom is the point. You can walk through Midtown, visit a museum, meet friends, eat nearby, or use the Port Authority as a base for another part of Manhattan. You are not tied to a group or guide, and the English-speaking host or greeter is there mainly to help with the luggage handoff.
The service works best for people who already know how they want to spend their time. If you need a full itinerary, this will not provide one. If your only problem is where to put your bags, it removes that problem neatly.
The lack of size restrictions is particularly useful here. A large suitcase can make a short city walk feel like a chore, while a smaller bag still becomes annoying after several hours. Leaving everything in one place lets you choose your plans based on what you want to see, not what you can physically carry.
Picking up your bags during opening hours

When you are ready to leave New York or return to your accommodation, go back to the same location during its operating hours. Show your ID or booking email, and staff will return the stored luggage.
The pickup point is the same place, or very close to the original meeting point. That makes the service simple, but you need to plan around opening hours because the supplied information does not give a specific closing time. Check the hours before booking and again on the day of pickup.
This is the one part of the arrangement that deserves careful attention. A late bus or delayed dinner can change your timing. If you need your bag at a precise hour, confirm that the pickup window covers your plans. The ability to collect your luggage anytime during opening hours is flexible, but it is not the same as 24-hour access.
Keep your booking email available at pickup. The staff can use the booking code or your full name to locate the reservation. Having the same ID used at drop-off can also make the handoff smoother.
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What the $9 price really buys you

At $9 per person, this is a modest cost for a day of freedom in one of the world’s most expensive cities. The real value is not the storage space alone. It is the time and comfort you gain by avoiding a hotel detour or dragging luggage through Midtown.
The pricing requires attention because the booking uses one adult per bag. If one person wants to store three bags, you select three adults. That sounds unusual, but it is the stated method for recording the number of pieces.
For example:
- One bag requires one adult selection.
- Two bags require two adult selections.
- One person with three bags should select three adults.
The price is therefore based on the number of bags rather than the number of people in your party. A group of two people with two bags would use two adult selections. A group of two with four bags would use four.
The insurance inclusion adds value, though you should read the provider’s terms if you are storing expensive items. Insurance does not change the basic advice to keep passports, cash, medication, electronics, and other essential valuables with you unless the terms clearly cover them.
Security, insurance, and support

This service emphasizes secure storage and includes insurance for every bag. That is important because handing over luggage to a business requires more confidence than leaving a coat at a restaurant.
The exact limits and conditions of the insurance are not provided in the supplied details, so I would not treat it as unlimited protection. If your suitcase contains costly equipment, ask Stasher for the coverage terms before booking.
The included 24/7 customer support is useful when something goes wrong outside normal business hours. You can contact Stasher by email at [email protected] or through its support chat. This is particularly helpful if the confirmation email does not arrive, you cannot find the booking code, or you need help identifying the drop-off point.
The local handoff itself takes place only during the location’s operating hours. That distinction is worth remembering: customer support is available around the clock, but luggage access follows the shop’s schedule.
Accessibility and the practical details

The activity is listed as wheelchair accessible, which makes it a reasonable option for visitors who need an accessible storage arrangement. The information does not give specific details about ramps, door width, or restroom access, so you can contact support if you need to confirm a particular requirement.
The host or greeter speaks English. You should bring a passport or ID card, although the booking email can also be used for identification and lookup.
Cancellation is flexible enough for most changing city plans. You can cancel up to 24 hours before the booking for a full refund, and the reserve-now-pay-later option lets you hold a place without paying immediately. These terms are useful if you are still adjusting hotel, bus, or train arrangements.
The duration is listed as one day. Starting times depend on availability, and the actual storage period is governed by the opening hours of the drop-off location.
Who should use this luggage storage

I would recommend this service most strongly to people arriving or departing through the Port Authority Bus Terminal. The location near 42nd Street is well suited to a day when your transport schedule and hotel schedule do not line up.
It also fits:
- Solo visitors who do not want to watch a suitcase all day.
- Families carrying several bags.
- People with large luggage, since there is no size restriction.
- Visitors between checkout and an evening departure.
- Anyone who wants to explore Midtown without returning to a hotel first.
It may be less suitable if you need overnight or late-night access, since the supplied information only promises pickup during opening hours. It is also not a sightseeing tour, so the value depends entirely on how much easier luggage-free time will make your day.
What the small review score tells you

The experience has a 4.3 rating from seven reviews, a positive but still small sample. The clearest praise focuses on the friendly gift-shop setting. One short review, repeated in German and English, describes the gift shop as very nice.
That detail gives you a useful expectation: this may feel more like a pleasant retail counter than a formal luggage facility. The personal welcome matters, especially when you are tired after a bus ride and just want to hand over your bags without confusion.
At the same time, the limited number of reviews means I would place more weight on the clear operating details than on the score alone. The no-size rule, insurance, support, exact email instructions, and opening-hour requirement are the points that should guide your decision.
Should you book this service?
Book it if you need a simple daytime solution near Port Authority and want to spend about $9 per bag without making a hotel detour. The strongest reasons are the no size limit, included insurance, and the ability to use your time freely in New York.
Before paying, check the opening hours and make sure they match your pickup plan. Then watch for the separate email containing the exact meeting point. If you handle those two details, this is a practical way to turn an awkward luggage gap into a useful day in Manhattan.
FAQ
Where is the luggage storage located?
The stated starting address is 685 8th Avenue in New York, close to the 42nd Street and Port Authority Bus Terminal area. The exact drop-off location is sent separately after booking and will be at the address or very close to it.
How soon will I receive the exact meeting point?
The separate email should arrive within about five minutes after booking. The confirmation email may arrive instantly or within ten minutes.
What should I show when I drop off my luggage?
Show your Stasher confirmation email with the booking code. You may also ask the staff to find the booking under your full name.
Do I need to bring identification?
Yes. The stated information asks you to bring a passport or ID card. Your booking email is also used for the luggage handoff.
Are there any luggage size restrictions?
No. The service states that there are no size restrictions.
Is each bag insured?
Yes. Each stored bag includes insurance, though the specific coverage terms are not provided here.
When can I collect my luggage?
You can collect your bags during the storage location’s opening hours. The exact hours should be checked before booking.
How is the number of bags counted?
The number of adults selected equals the number of bags stored. If one person stores three bags, the booking should be made for three adults.
Is customer support available outside opening hours?
Yes. The service includes 24/7 customer support through Stasher. Luggage pickup itself remains subject to the location’s opening hours.
Can I cancel for a full refund?
Yes. You can cancel up to 24 hours in advance for a full refund. The reserve-now-pay-later option also lets you book without paying immediately.
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